They do have basic tech training and some actually have more advanced skills to help, but finding those techs is very difficult. So if you are in a conference callВ with a client, forget trying to talk to themвЂ¦you canвЂ™t override the lady upselling you on making a statement on the web.ДЇrom my many years of supporting email, I have found the first level вЂњsales peopleвЂќ at GoDaddy are somewhat technical, but are built more for sales. Music that can be stopped, but if you stop itвЂ¦.a lady comes on and talks every 30 seconds. I will review my experiences as a paid technician who calls GoDaddy for support since I started out in 2007. I was rightвЂ¦she called back and not only did the person on the phone find he didnвЂ™t do it, but he DOWNGRADED her account! So that tech had to do a hustle and transfer my client to someone else to get their current mailboxes fixed! I told client that the sales guy was probably upset that she wouldnвЂ™t go with Office 365 and didnвЂ™t do the request. We waited an hour and the mailbox would not allow us to create it. So all she needed was just one mailboxвЂ¦.I told her to call GoDaddy and get one more added to their account.В The sales guy pushed Office 365 as they are trained to do, she refused and just asked for another mailbox. Adding a mailbox seemed like a nifty little answer for this team of 12 (as you might not know, a shared public calendar cannot be viewed on a phone or tablet). Her team needed a shared mailbox so everyone could use it for the conference room via computer, phone or tablet. This blog was brought to life after I helped a client with quick 1 hour request. ApAs an Outlook Expert, Exchange Migration Specialist and Office 365 Consultant, I get calls in often from clients who either want to use GoDaddy for Office 365, have already used them, or want to get out of a nightmare situation with them.

Review of office 365